We take and make the calls for you
Roslin offers a complete range of customer care and back office support solutions for clients across the United States.
Global provider of outsource customer service solutions
Roslin is a strategic partner to America’s leading transportation and healthcare companies, providing inbound and outbound customer support in voice, email, chat and social, serving over 10 projects for 7 clients in the US.
We help businesses large and small
We offer outsourced phone management solutions that take the burden of answering the phones and managing customer service off your shoulder. From simple answering services and message taking to comprehensive customer service, we have offers that will suit the needs of your business. We handle thousands of phone calls, emails, live web chats, social media messages on behalf of our clients. No project is too big or too small for us.
years of combined customer support experience
YEARS OF EXP
ORDERS PER DAY
We handle both inbound and outbound calls for clients of any size. Our inbound customer service agents take large volumes of phone calls from customers seeking technical support, answers to questions, or issue resolution. Our outbound call agents can make calls to clients or prospects on behalf of your company for a variety of reasons including performing customer support, sales, fundraising, and survey research. Our services are designed to help your company actively engage with customers. We will help you boost customer satisfaction and retention and generate new leads that will eventually become customers. In today’s world, it’s a necessity for nearly every industry.
Help desk services
Overflow & after hours support
Seminar & event registration
Direct response & media support
Lead generation and qualification
Surveys and feedback
Appointment setting and customer follow-up calls
Telesales & upsells
Back office support solutions:
You can rely on Roslin to efficiently manage back-office processes including:
Data entry and conversion
Forms and contracts processing
Audio file transcription
Roslin Contact Center 2019