We take and make the calls for you

Roslin offers a complete range of customer care and back office support solutions for clients across the United States.

OUR CLIENTS

ABOUT ROSLIN

Global provider of outsource customer service solutions

Roslin is a strategic partner to America’s leading transportation and healthcare companies, providing inbound and outbound customer support in voice, email, chat and social, serving over 10 projects for 7 clients in the US.

We help businesses large and small

We offer outsourced phone management solutions that take the burden of answering the phones and managing customer service off your shoulder. From simple answering services and message taking to comprehensive customer service, we have offers that will suit the needs of your business. We handle thousands of phone calls, emails, live web chats, social media messages on behalf of our clients. No project is too big or too small for us.

30

years of combined customer support experience

7

customers

9

languages

4

country

450

CITIES

16000+

CARS

30+

YEARS OF EXP

5000+

ORDERS PER DAY

Our Services

Inbound services

We handle both inbound and outbound calls for clients of any size. Our inbound customer service agents take large volumes of phone calls from customers seeking technical support, answers to questions, or issue resolution. Our outbound call agents can make calls to clients or prospects on behalf of your company for a variety of reasons including performing customer support, sales, fundraising, and survey research. Our services are designed to help your company actively engage with customers. We will help you boost customer satisfaction and retention and generate new leads that will eventually become customers. In today’s world, it’s a necessity for nearly every industry.

Customer service

Tech support

Help desk services

Order processing

Overflow & after hours support

Seminar & event registration

Lead qualification

Direct response & media support

Outbound services

Lead generation and qualification

Customer retention

Market research

Surveys and feedback

Appointment setting and customer follow-up calls

Telesales & upsells

Scheduled callbacks

Back office support solutions:

You can rely on Roslin to efficiently manage back-office processes including:

Data mining

Data entry and conversion

Electronic filing

Forms and contracts processing

Claims submission

Imaging

Audio file transcription

Office tasks

We’re always happy to meet new people.

Drop us a line at hello@roslin.us for inquiries.

 

Roslin. Your good call.

Roslin Contact Center 2019